Shipping policy
Where We Ship
We currently ship to 27 countries, including the United States, Canada, the United Kingdom, most of Europe, Japan, Hong Kong, Singapore, Malaysia, Australia, and New Zealand.
If your country isn't listed, please contact us at hello@maginot.kr — we may be able to arrange shipping on request.
Processing Time
Orders typically take 1–2 business days to ship after payment is confirmed, excluding shipping transit time.
Shipping Method
International orders ship via EMS (Korea Post International). Delivery time after shipment varies by destination country and local customs processing.
Once your order ships, you'll receive a tracking number by email so you can follow its progress in real time.
Shipping Costs
We charge one flat shipping fee per order, no matter how many items you buy. The fee depends on your destination:
- United States: $35.99
- Germany: $35.99
- UK, Europe & Middle East (Austria, Belgium, Czechia, Denmark, Finland, Ireland, Israel, Italy, Netherlands, Norway, Poland, Portugal, Sweden, Switzerland, United Arab Emirates, United Kingdom): $32.99
- Southern Europe, North America & Oceania (Australia, Canada, France, New Zealand, Spain): $30.99
- Asia (Hong Kong, Japan, Malaysia, Singapore): $21.99
- South Korea: $3.99
- Wholesale (bulk) products: Free shipping
You will see the final shipping fee at checkout before you pay.
Delayed, Lost, or Held Packages
Please contact us at hello@maginot.kr with your order number if your package is delayed, lost, or held in customs, and we'll help track it down with the carrier. Once a package clears customs, further delays are outside our control.
Order Tracking
Once your order ships, you'll receive a tracking number by email so you can follow its progress.